Privacy Policy for ulenialuxe.com
Your privacy is important, and our commitment is to handle your personal data responsibly and transparently.
Introduction to Privacy Practices
At ulenialuxe.com, we believe that protecting your personal information is essential to establishing trust. This Privacy Policy explains the types of data we collect, how we use and safeguard it, and your rights as a user in Australia.
We comply with the Australian Privacy Principles and GDPR where applicable. Please read this policy to understand how your data is managed when you interact with our website or digital marketing services.
How We Collect Your Data
We gather information you provide directly and details automatically collected through your device and browser as you access our services.
Information You Provide Us
- • Contact details when you complete online forms
- • Information provided during service inquiries
- • Feedback shared through surveys or reviews
- • Details from newsletters or subscriptions
- • Other information you voluntarily submit
Information Collected Automatically
- • Technical logs from your browser or device
- • IP address and approximate location data
- • Pages you visit and actions you take
- • Cookies to enhance your site experience
- • Usage analytics and marketing data
How Your Data Is Used
We use your data to deliver, improve, and personalise our services, communicate updates, and enhance your experience.
- • Managing your account and preferences
- • Responding to your requests and inquiries
- • Personalising content and recommendations
- • Improving our services and website
- • Sending marketing updates with consent
- • Analysing usage for security and trends
- • Complying with legal obligations
Our Commitment: We take all reasonable steps to protect your information, applying technical and organisational measures to maintain confidentiality, integrity, and availability of your data.
When We Share Your Data
We do not sell personal data. We only share information as needed to deliver our services, comply with legal requirements, or with your explicit consent.
Third-Party Service Providers
We use trusted partners for hosting, analytics, and communication. These providers must meet confidentiality and data protection standards similar to our own.
Legal and Regulatory Disclosure
We may disclose your data if legally required to do so by courts, government agencies, or regulatory bodies.
Anonymous Analytics and Statistics
Aggregated and anonymised data is used for insights and improvement, without identifying you personally.
Your Data Rights and Choices
You have rights under Australian and EU law, including access, correction, deletion, objection, and limiting how we use your information. Contact us to exercise any of these rights.
- • You may ask for a copy of your personal data.
- • Request corrections to inaccurate data held about you.
- • Request that your personal data be deleted.
- • Request your personal data in a portable format.
- • Object to the use of your data for marketing.
- • Ask us to restrict processing of your data.
To make a data rights request or learn more, please contact our privacy team using the contact details below.
How We Safeguard Your Data
Your information is stored securely. Only authorised employees and service providers can access your personal data as needed for their roles.
Technical Safeguards
- • Encryption of data in transit and at rest
- • Regular software and network security updates
- • Use of strong authentication methods
- • Continuous monitoring for vulnerabilities
Organisational Measures
- • Staff training on privacy and security
- • Limited data access by role or necessity
- • Regular audits of our practices and partners
- • Incident response protocols in place
How Long We Keep Your Data
We only keep your personal data for as long as necessary for our operations or to comply with legal obligations.
- • Held while your account is active.
- • Kept only for relevant engagement periods.
- • Retained for our legitimate business interests.
- • Stored per statutory requirements only.
- • Kept with your consent for marketing.
Data may be deleted sooner if requested by you.
International Data Transfers
Some data may be processed outside Australia. We ensure all transfers meet required safeguards for privacy and legal compliance.
- • Contractual protection via standard clauses
- • Using providers certified for data security
- • Transfers as permitted by law or consent
- • Assessing country-specific data adequacy
Our Use of Cookies
Cookies help us provide a tailored, reliable site. You can manage cookie preferences and learn more in our Cookie Policy.
Cookie Types We Use
- • For security and basic website features
- • To measure site traffic and usage insights
- • Remember your choices and settings
- • Enable helpful features and content
You can adjust cookie settings at any time through your browser.
Policy Updates and Notices
We may occasionally update this privacy policy. Material changes will be announced on our site for your review.
- • Significant changes posted for transparency
- • Previous versions archived for reference
- • Review date indicated for new versions
- • Contact us with any policy questions
Your continued use means acceptance of updates.
Contacting Our Privacy Team
Reach out for questions or requests about your privacy at ulenialuxe.com.
ulenialuxe
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61224997911
Email: content@ulenialuxe.com
This privacy policy was last reviewed October 21, 2025.
Policy is effective from October 21, 2025.